Internet and MMS settings
To send multimedia messages, or to access the Internet when there is no available
Wi-Fi® network, you must have a working mobile data connection with the correct
Internet and MMS (Multimedia Messaging Service) settings. Here are some tips:
•
For most mobile networks and operators, Internet and MMS settings come pre-
installed on your device. You can then start using the Internet and send multimedia
messages right away.
•
In some cases, you get the option to download Internet and MMS settings the first
time you turn on your device when a SIM card is inserted. It is also possible to
download these settings later from the Settings menu.
•
You can manually add, change or delete Internet and MMS settings on your device at
any time. If you change or delete an Internet or MMS setting by mistake, download
the Internet and MMS settings again.
•
If you cannot access the Internet over a mobile network or if multimedia messaging is
not working, even though the Internet and MMS settings have been downloaded
successfully to your device, refer to the troubleshooting tips for your device at
www.sonymobile.com/support/
for network coverage, mobile data, and MMS issues.
If STAMINA mode is activated to save power, all mobile data traffic gets paused when the
screen is off. If this causes connection problems, try excluding some applications and services
from being paused, or deactivate STAMINA mode temporarily. For more information, see
STAMINA mode feature overview
on page 25 .
If you are using a device with multiple users, only the owner, that is, the primary user, can
download Internet and messaging settings from the Settings menu, but the downloaded
settings are applicable to all users.
To download Internet and MMS settings
1
From your Home screen, tap .
2
Find and tap
Settings > More > Internet settings.
3
Tap
Accept. Once the settings have been downloaded successfully, appears
in the status bar and mobile data is turned on automatically.
If the settings cannot be downloaded to your device, check the signal strength of your mobile
network. Move to an open location free from obstructions or get close to a window and then
try again.
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This is an Internet version of this publication. © Print only for private use.
To add Internet and MMS settings manually
1
From your Home screen, tap .
2
Find and tap
Settings > More > Mobile networks.
3
Tap
Access Point Names > .
4
Tap
Name and enter a name as desired.
5
Tap
APN and enter the access point name.
6
Enter all other information as required. If you don’t know what information is
required, contact your network operator for more details.
7
When you're done, tap , then tap
SAVE.
To view the downloaded Internet and MMS settings
1
From your Home screen, tap .
2
Find and tap
Settings > More > Mobile networks.
3
Tap
Access Point Names.
4
To view more details, tap any of the available items.
If you have several available connections, the active network connection is indicated by a
marked button .